Capital One Shopping Portal Review


I began noticing the Capital One shopping portal pop up on Cashbackmonitor a few times lately as the highest portal rate, and finally decided to use it for that deal last month. I didn’t know anything about the portal until recently and decided to write this mini review.

Capital One Shopping works entirely separate from the Capital One bank login. Anyone can make a Capital One shopping account, even if you don’t have any other relationship with Capital One.

Initially I had thought Capital One Shopping was a feature for bank users, similar to the Capital One offers which rolled out recently, and similar to Chase who has a shopping portal for their own users. But it’s entirely unrelated to Capital One – it operates as a standard shopping portal like Rakuten or Topcashback.

The portal pushes you toward their Chrome extension which works similar to Honey and shows you available promo codes across the web on sites you visit. There are additional shopping features as well which I haven’t investigated well at this time. But you can also use it like any other standard shopping portal to get cashback on shopping purchases. The click through can be done either from your online Capital One Shopping login or from the Chrome extension.

A downside to the portal is that cash out is only available via select gift cards, there’s no Paypal, Visa, bank, or Amazon gift card option. The best options for most people will be Walmart, eBay, Safeway, or Lowe’s. They have a total of thirty five gift card options available, including Staples, Office Depot, Nike, Gamestop, Stubhub, Kohl’s, Hulu, Petco and more.

While redemption options are limited to specific gift cards, you can redeem any amount from $5 and up, rounded to the dollar. It can take up to 24 hours to get the gift card to your inbox.

In my case, I used Capital One shopping for two orders and only the second one tracked. I haven’t filed a claim since I used a promo code and ‘technically’ they can say that’s why it didn’t track. It only took about a month for the cashback to become Available which is pretty good timing; I now cashed out my rewards for a $23 Walmart gift card.

While only one of my purchases tracked, that’s a common issue with shopping portals, and I wouldn’t assume this portal to be any worse at tracking purchases than other shopping portal. One additional tip: to see your ‘shopping trips’ before anything tracks you can X out the black ‘Trips with Purchases’ tab and then all your click-throughs will show. Also note, Capital One Shopping does require you to add a credit card before cashing out as some sort of security measure.

Feel free to discuss your own thoughts or experiences in the comments below.

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