Citi Now Allowing Product Changes to the new Citi Custom Cash Card (Preferred, Dividend, Etc.)

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People are now successfully product changing their Citi cards to become the new Custom Cash card. Reader Shz was able to change their ThankYou Preferred into a Custom Cash and steventrev was able to change their Dividend into a Custom Cash card. (The latter product change also, reportedly, had its Dividend cash back converted into ThankYou points which is interesting.)

Let us know if you were able to change any other card into a Custom Cash. Might be possible to even product change co-branded cards to become a Custom Cash card, as we’ve seen in the past.

The Custom Cash card uses the ThankYou points system and allows points to also be cashed out at 1 cent per point. The card launched in June and initially was not accepting product changes, but today they began allowing them. Some say the product change can even be done via chat.





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