Southwest Announces In Seat Power In $2 Billion Investment

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Southwest has announced a two billion dollar plan as part of a five year investment to improve the customer experience. The major changes are:

  • Bring enhanced WiFi connectivity onboard aircraft;
  • Install latest-technology onboard power ports to charge personal devices at every seat;
  • Offer larger overhead bins with more space and easier access to carryon items;
  • Launch a new fare category with added flexibility and value, Wanna Get Away PlusTM;
  • Introduce more entertainment options and a wider selection of refreshments in the cabin; and,
  • Enable new self-service capabilities to bring elevated ease in doing business with Southwest, benefiting Employees and Customers.

In seat power ports are the big addition for me, especially for longer flights.



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